Myths are rooming around people in today’s world, which has been the most accentuated cause of miscommunication. Every 2nd individual is struggling with the trauma of the language barrier or even trying to find out some ways through which they could maintain their comfort while communicating. Most people are bound to the wrong assumption, thinking they cannot communicate with Chinese companies. But that is not factual; you can easily communicate with Chinese companies by following a few simple tips. And this blog will walk you through the tried and tested tips to communicate easily with Chinese companies.
Top Seven Tips to Communicate with Chinese Companies
Whether looking for a way to build effective communication with Chinese clients or companies, these seven tips will make it easy and effective. But before jumping into the tips section to start the conservation with your Chinese clients or companies, you may set a clear agenda to discuss and objectives to achieve.
You might be starting the conservation with your Chinese company or client to,
– Have your products made by well-experienced designers
– To discuss the designs for your custom advertising flags
– Check the best free designs for your needs
– Establish trust and build relationships
– Boost sales and grow your business
– Enhance your carrier reputation
– Educate and train employees
– Resolve conflict
Each of the objectives mentioned above requires a different kind of approach. For instance, if you are searching for anything to boost your sales, you must document your business model before engaging with a Chinese company. However, if you are willing to build relationships for long-term projects, you will need to look to create mutual understanding and respect between you and the Chinese companies.
Sometimes you might not be receiving the answers or not engaging with a Chinese client/company properly just because of a language barrier. You can evade such situations by following these seven authentic tips to make your conservations effective with Chinese companies.
1. Use simple language while communicating:
Simple wording is the key to conveying your messages precisely to your Chinese clients or companies. English is not their mother tongue, and you need to get it to improve your communication with Chinese companies. So, using simple terms instead of slang or complicated idioms in your discussion with Chinese companies is essential.
At Vancke, we’ve got an expert sales team that can easily communicate with English clients. But that’s not a scenario for every Chinese company. Using simple language will always help you avoid confusion and guarantee that the message you want to convey is appropriately received.
It seems like communicating with someone and using phrases, idioms, or slang words instead of simple terms would positively impact listeners. It might be true, but not an ideal way to use it in business meetings, especially when English is the second language of your client/company.
Sometimes, people send emails with challenging slang, phrases, and idiomatic sentences, which become formidable for a Chinese company to deal with. And then, they get stuck in a problematic situation because of miscommunication.
Knowing that several Chinese companies are unfamiliar with the technical jargon, they may not even be able to understand the complex terms and the situation used while communicating. You might use simple and standard language to have a thought of conveying and getting precise messages and make your communication effective.
2. Be patient:
Being patient means allowing some extra time for responses, and not being a hurried person, because interacting with people from different cultures may unintentionally feel like a slow process. So, it is essential to be patient when communicating with a Chinese company.
China has recently been a leading economic power; Chinese companies get thousands of inquiries daily. In a rare scenario, your mail may not get replied to on time. If you find your company gets stuck in such a situation, you must resend your email with the queries you want to ask.
If you are not getting responses even after resending the inquiry, check your outbox, junk mail section, or recheck the email address of the Chinese company/client. There could be some errors there; for instance, you may discover the error of the receiver’s email id, which you are using to send your question, or the network issue may eventually be present due to interrupted communication.
3. Have a clear and concise message:
A prevalent factor, which leads to miscommunication and takes the discussion out of context, is that people often write lengthy paragraphs when communicating with Chinese companies. Long sections are not appreciated while having a professional conversation.
Companies may not have time to read long or complicated emails, so try to keep your message short and to the point, have a clear and concise talk, and make sure that it is obvious to the receiver what you are trying to say.
Your email should be free of all grammatical and spelling errors, which can lead to a lack of understanding between the message sender and receiver. Be familiar with a professional tone; avoid using informal language while communicating with the company. Following this communication tip will make your emails compelling and readable as you intended and leave an impactful impression in the best form for you.
4. Choose phone calls:
Live calls are a way more effective communication model compared to emails. If your Chinese company/client provides a live call option, you must go with calls.
- It shows your willingness.
- It has more clarification.
- Some Chinese business people prefer calls.
Having calls over text show that you are interested in investing your time to speak with the supplier directly, which seems to be one of the most potent objectives for building trust and interest.
It makes the conversation more straightforward, which allows immediate clarification between the speaker and listener. Choosing phone calls over text is vital, especially to approach a new Chinese company for the first time; it will get you the direct response everyone wants as the world is in a hurry now.
Phone calls are more likely to be answered on time than text messages, which can often go unread. Phone communication can also be helpful while trying to resolve a problem or getting clarification regarding a particular subject.
5. Look for an interpreter:
English is the 2nd language for Chinese companies, as we have discussed earlier, but if it’s also the 2nd language of the client. It could lead you to the worst case of miscommunication. In such situations, you must hire an interpreter or a translator who can lift you from the bottom level of this tension and break every barrier when you need to discuss your business or projects with a Chinese company/client.
The translators are highly aware of how Chinese language terms are often used in businesses. So, it would always be a great experience to hire a translator with a better understanding of the Chinese language and its business culture.
6. Be aware of an effective mode:
In this modern era, effective communication is vital to taste success in any field of business. You need to invest your time and money to improve your company’s communication skills to ensure your survival in today’s business universe.
You may look for an effective communication mode if you’re working with a Chinese company on a long-term or ongoing project that requires day-by-day discussions or on-time responses for the smooth running of a business.
Whether you’re representing a company or working as an individual, WeChat can be an affordable and incredible communication mode for you. It is a popular messaging app with multiple exceptional features in China. You can use this incredible app to stay in contact with your Chinese company or client.
It is a proven and convenient way to communicate with Chinese companies. It can also assist you in escaping the hurdles you might experience during your ongoing conversation with a Chinese company.
WeChat contains several features that can be functional for business communication, such as its capabilities to share files, and images, make video and voice calls and hold group chats.
We do not want you to get rid of emails; Email is also an effective communication channel. But, WeChat Communicator makes ongoing communication easier. You may use this communication mode instead of emails if you need to share multiple messages in a few hours. It will make your communication with a Chinese company effective and speedy.
7. Find the right partner:
All the Chinese manufacturers can’t provide the premium experience; it’s all about finding the perfect business partner. You may follow the enlisted tips to find an ideal Chinese manufacturer or supplier,
- Do your homework and research the company. You may go through their website and read some reviews to see other businesses’ experiences with them.
- Ask for referrals from a mutually trustworthy company. If you know someone who has done business with a Chinese manufacturer, ask them for their thoughts.
- Schedule a visit to the factory. It will allow you to see the working conditions and meet the people making your product. Don’t worry if you can’t visit China for an on-site inspection of the Chinese manufacturer. You can also take Chinese business verifying agencies services to get authenticity reports of Chinese manufacturers through on-site inspection.
- Make sure they have a little bit of experience with your type of product. You do not want to be their guinea pig.
- Get everything in writing. Once you have found a manufacturer you want to work with, ensure to get all the details in a contract. It will protect your rights if something goes wrong.